Support

How can we help?

Reach DreamStream support for account access, subscriptions, credits, privacy requests, bugs, and questions about your dream journal.

What we can help with

Account and sign-in

Help with login, account deletion, data export, and recovering access.

Billing and subscriptions

Questions about plans, credits, Apple purchases, RevenueCat status, or renewal behavior.

Dream journal issues

Problems with recording, saved entries, dream visuals, Insight Lens, or nightmare rescripting.

Privacy and safety

Requests about data, diagnostics, biometric lock, privacy settings, and sensitive dream content.

When you write to us

  • Do not send passwords, payment card numbers, or full private keys.
  • Share screenshots only if they do not expose private dream content you want to keep confidential.
  • For purchase issues, include the product name and approximate purchase date.

Privacy and legal

DreamStream is a journaling and reflection tool, not a medical device or replacement for professional care. For urgent medical or mental-health needs, contact local emergency services or a qualified professional.